RETURN POLICY : Unopened Items Only
We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Gurley Glow™ purchase, we realize there are times that you may need to return a product. If you need to return your product, please review the information below.
Returns must be made within 14 days of receipt of product for a refund.
- Merchandise must be in its original, unopened, and unused condition.
- Opened containers cannot be accepted for refund.
- We regret that we do not refund shipping costs with the return.
Please mail your return to:
Dr. Judith Gurley Plastic Surgery & Medical Spa
Attn: Gurley Glow Returns
14825 North Outer 40 Drive
Suite 350
Chesterfield, MO 63017
- You will be responsible for the return shipping & handling charges.
- Please make sure to keep a record of your tracking number. We cannot issue a refund until we confirm receipt of the returned merchandise. We are not responsible for lost packages.
- Returns will be credited to the original credit card used at the time of purchase.
- Returns will be processed within 1-2 weeks of receiving your item.
- Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
- Please do not mail any packages C.O.D., as they will not be accepted.
Only items purchased from judithgurley.com will be accepted for a return. Please contact customer service with any questions by email at support@gurleyglow.com or by phone 636-812-4300 (M-F 8:30am-4:30pm CST)
Please Note: Opened containers cannot be accepted for refund.
Where We Ship
We currently ship to the contiguous United States. We do not ship to Alaska, Hawaii, or PO Boxes/APO/FPO addresses.
Damaged Products Policy
If you receive an item that is broken or damaged, please contact customer service for a replacement. Items will not be replaced after 14 days. Customer service can be reached by email at support@gurleyglow.com or by phone at 636-812-4300 (M-F 8:30am-4:30pm CST)